At Defineria, we are dedicated to ensuring your complete satisfaction with our products. If for any reason you are not happy with your purchase, we are here to assist you with the return process.
Returns
You have 45 calendar days to return an item from the date you received it. To qualify for a return, your item must be unused and in the same condition that you received it. The item must be in its original packaging. Please retain your receipt or proof of purchase to complete your return.
Refunds
Upon receiving your returned item, we will inspect it and notify you that we have received your returned item. We will also inform you of the status of your refund after the inspection. If your return is approved, we will initiate a refund to your original method of payment. You will receive the refund within a certain number of days, depending on your card issuer’s policies.
Exchanges
If you wish to exchange an item for the same product, please contact us at [email protected] with your order details. Exchanges are subject to product availability.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, please contact us at:
Defineria 5678 Word Street Mumbai, Maharashtra 400001 India
Phone: +91 87654 32109 Email: [email protected]
We value your business and aim to provide you with a seamless shopping experience.